Privacy Policy
Last updated July 1, 2026. This policy explains how RK Voice AI handles your information and the call data generated by your AI Voice Agent.
1. Information we collect
We collect information you provide directly, such as your name, business details, and contact information when you book a demo or contact us. When you deploy an AI Voice Agent, we also process call audio, transcripts, and metadata generated by your customers' calls in order to deliver the service.
2. How we use information
We use collected information to operate and improve RK Voice AI, respond to inquiries, provide customer support, and generate analytics for your dashboard. Call data is used only to deliver your configured workflows — booking, transfers, FAQ answers — and to improve the accuracy of your specific agent.
3. Data sharing
We do not sell customer or call data. We share information only with subprocessors required to deliver the service (such as telephony and hosting providers) under contractual confidentiality obligations, or when required by law.
4. Data security
Call recordings and transcripts are encrypted in transit and at rest. Access to customer data is role-restricted and logged. Clients in regulated industries can configure HIPAA-aware retention and access controls from their dashboard.
5. Data retention
Call recordings, transcripts, and booking data are retained according to the retention period configured in your account, after which they are automatically deleted unless a longer period is required by law.
6. Your rights
You may request access to, correction of, or deletion of your business account information at any time by contacting hello@rkvoiceai.com. End-customer callers may contact the business they called to exercise applicable data rights.
7. Changes to this policy
We may update this policy as our service evolves. Material changes will be communicated to account owners by email prior to taking effect.
8. Contact us
Questions about this policy can be sent to hello@rkvoiceai@gmail.com. You may also call us at or +1 (434) 922 5757.