Terms of Service
Last updated July 1, 2026. These terms govern your access to and use of the RK Voice AI platform.
1. Acceptance of terms
By creating an account or using RK Voice AI, you agree to these Terms of Service and our Privacy Policy. If you are using the service on behalf of a business, you represent that you have authority to bind that business to these terms.
2. The service
RK Voice AI provides AI-powered voice agents that answer, place, and manage phone calls on behalf of your business, including appointment booking, reservation management, lead capture, and related workflows configured in your account.
3. Your responsibilities
You are responsible for the accuracy of the information used to train your AI Voice Agent, for obtaining any consents required to record calls in your jurisdiction, and for how your business uses data collected through the service.
4. Subscription and billing
Plans are billed monthly in advance based on the tier selected. Call volume beyond your plan's included limit is billed at the applicable overage rate disclosed at signup. You may upgrade, downgrade, or cancel at any time, effective at the end of the current billing cycle.
5. Service availability
We target enterprise-grade uptime for the platform and will notify account owners of planned maintenance in advance. Enterprise plans may include a service-level agreement with specific uptime commitments.
6. Acceptable use
You may not use RK Voice AI to place unsolicited or fraudulent calls, to impersonate another business or individual without authorization, or in any way that violates applicable telecommunications or consumer protection law.
7. Intellectual property
RK Voice AI retains all rights to the underlying platform, models, and software. You retain ownership of your business data, call recordings, and configured knowledge base content.
8. Limitation of liability
RK Voice AI is provided on an 'as available' basis. To the fullest extent permitted by law, RK Voice AI is not liable for indirect or consequential damages arising from use of the service, including missed calls or bookings resulting from third-party telephony outages.
9. Termination
Either party may terminate the agreement as described in your plan terms. Upon termination, your AI Voice Agent will stop answering calls and your data will be handled according to our Privacy Policy.
10. Contact
Questions about these terms can be sent to hello@rkvoiceai.com.